Bebeboo product materials and workmanship are guaranteed for a period of 90 days from purchase date which allows ample time for any manufacturing defects to become evident. Warranty covers material and manufacturing defects or faults, including broken elastic, seams, snap fasteners. The warranty excludes:
Normal wear and tear
Leakage or smells
Damage caused by misuse
Any defective products will need to be returned to us, with proof of purchase and a Warranty Claim number, for repair or replacement. A Warranty Claim authorization number and receipt is REQUIRED for ALL returns and exchanges. A number will be automatically emailed to your email address after you fill out the form below.
If replacement is required, the product will be replaced with another of the same color and size (subject to availability). If deemed unreasonable, misuse or fair wear and tear, products will be returned at the customer's expense.
If you choose to purchase Bebeboo Diaper and Accessories second hand, we take no responsibility for the quality or the condition of the items regardless of age. Cloth Diapers and Accessories are considered garments and will wear out over time, especially because they are washed more often than anything else you use on a daily basis. The warranty is only valid to the original purchaser. As with most things, if you choose to purchase product second hand that is at your own risk.
Please message us to discuss any concerns.