Orders ships within 1-2 business days. Please expect a little delay during high order volume period such as sales and new product releases.
USA - FREE SHIPPING - Free First Class USPS Shipping on orders $35+ within the United States, it's territories (including Alaska, Hawaii, Puerto Rico, Guam, or the US Virgin Islands), and to military families with an APO or FPO address.
CANADA SHIPPING - Shipping fee to Canada are as follows:
Orders up to $50 is only $12 flat rate shipping
Orders between $51 and $100 is only $18 flat rate shipping
Orders $101+ ships FREE
Shipping prices do not take into account any duties that may or may not be due upon receipt and these fees will be the responsibility of the customer.
Customers may choose to upgrade the carrier and shipping class at checkout, however, this will cancel the free shipping option. Some exclusion to the free shipping may apply and will be stated as so.
GLOBAL SHIPPING - Actual USPS shipping rates will apply.
International customers are responsible for any tariffs, duties, and other import fees.
Orders and shipping questions please email, bebeboodiaper @ gmail.com
SUSTAINABLE SHIPPING AND PACKAGING
As a company who aims to promote sustainability, we try to practice this in all aspects of our operations. It is our goal to reduce, reuse and recycle as much as we can, and we hope you do the same thing too. Please be informed that:
- Hang tags, stickers and other branding materials are printed with vegetable-based ink. We also opted to finish them without coating to allow for easier recycling and composting
- All orders are shipped without individual plastic bags / clear poly bags
- Most orders will ship in a paper mailer by ecoEnclose that are durable and manufactured suitable for mailing purposes.
- Some orders may be shipped in previously used material (aka re-used mailer or box).
EXCHANGE & RETURN POLICY
You want a different color/print, or perhaps a different size? No problem. Just contact us within 7 days of your order being received if you wish to exchange an item; the item must be returned to us with 14 days of you receiving the item. Items need to be in their original, unworn condition in order to receive an exchange. If an item has been worn or used it cannot be exchanged.
Refunds will be given only if a replacement item (i.e. different size or color) is not available. If a replacement item is available and you would still like to receive a refund, then a restocking and processing fee of $6.00 will apply and will be taken out of your refund amount. Please note that shipping costs will not be refunded.
If you are unsure of sizes, please contact us prior to finalizing your order, as we are more than happy to assist you with this and anything else cloth diaper related.